Security & Privacy
Security isn't a feature. It's our foundation.
Every decision we make — from architecture to deployment — is evaluated through a security lens. Here's exactly how we protect your patients' data.
Our security safeguards in plain language
No marketing speak. Here are the specific technical and procedural controls we implement to protect healthcare data.
Encryption at Rest & In Transit
All data is encrypted using AES-256 at rest and TLS 1.3 in transit. Patient information is never stored in plaintext, whether in databases, backups, or logs.
Access Controls & Authentication
Multi-factor authentication, role-based access controls, and principle of least privilege. Only authorized personnel access only what they need.
Audit Trails & Monitoring
Every access event, modification, and data request is logged with timestamps and user identity. Complete audit trails are available for compliance reviews.
Canadian-Hosted Infrastructure
All data resides in Canadian data centres. No cross-border data transfer unless explicitly authorized and documented as required by PHIPA/PIPEDA.
Automated Backups & Recovery
Daily encrypted backups with 30-day retention. Tested disaster recovery procedures with documented RTO/RPO targets to ensure business continuity.
Breach Response Protocol
A documented, tested breach response plan with clear escalation paths, notification timelines (per PHIPA/PIPEDA requirements), and post-incident review processes.
Continuous security review process
Security is not a one-time event. These are the recurring processes that keep your web infrastructure protected.
Vulnerability Scanning
Automated weekly scans of all web properties for known vulnerabilities, misconfigurations, and exposed endpoints.
Penetration Testing
Annual third-party penetration testing with remediation verification and executive reporting.
Code Review
Security-focused code review for every deployment, checking for injection vulnerabilities, XSS, and data exposure.
Compliance Audit
Quarterly internal compliance audits against PHIPA, PIPEDA, and applicable industry standards.
Want a detailed security assessment?
We'll review your current web infrastructure and identify vulnerabilities before they become incidents.
Request Security Audit